Headline Sponsor 2021
Bespoke business current accounts and merchant services. Keep your money safe with fast and secure transactions, and state-of-the-art security solutions. Plus multi-currency, 24-hour customer support, and a dedicated account manager. Don't go it alone - keep fidomoney by your side.
Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries.
As a trendsetting open source solution, Shopware gives retailers the freedom to quickly and easily realise their growth potential - with more flexibility and less complexity.
From its headquarters in Schöppingen, Germany, Shopware employs 200 people and relies on a global network of 1,200 sales, technology and solution partners. A community with hundreds of thousands of members gives customers access to over 3,500 extensions and certified professional support.
Master of Malt is a multi-award-winning online spirits retailer that uses advanced technology to empower its passionate band of spirits lovers and deliver the world’s best drinks buying experience.
Re-booted in 2009, Master of Malt has since grown over 100-fold to become the number one online spirits retailer. It was named Global Online Retailer of the Year for the fifth time at Whisky Magazine’s Icons of Whisky 2017 as well as Online Retailer of the Year at the International Wine & Spirit Competition 2016.
At the eCommerce Awards 2016, they also scooped eCommerce Company of the Year in their class, Best Social Media eCommerce Campaign, Best Marketing & Advertising eCommerce Campaign (both for #WhiskySanta) and the overall eCommerce Gold Award!
Ingenico ePayments is the online and mobile commerce division of Ingenico Group. We connect merchants and consumers, enabling businesses everywhere to go further beyond today’s boundaries, creating the future of global commerce. As industry leaders since 1994, our innovative spirit drives us forward across all channels. We are the trusted partner of over 65,000 small and large merchants who rely on us to make payments easy and secure for their customers. With advanced data analytics, fraud management solutions and cross-border commerce expertise, we help merchants optimize their business and grow into new markets around the world.
For more information, visit www.ingenico.co.uk/epayments
JH are an award-winning Magento eCommerce agency, who help businesses unleash their eCommerce potential. Building world-class Magento websites that achieve more, JH are a powerful team with a simple approach, and as Magento Enterprise partners they’re recognise as amongst the best at what they do.JH focus on delivering sites that drive brilliant customer experience, so that sales, profit and the entire brand grow swiftly and seamlessly.
Working across verticals their experience is vast. All projects has in common the results they achieve, across KPIs, and the long-standing, trusting relationship they have with each client.
Spark Response offers contact centre and order fulfilment services, provided by great people with great ideas, helping build success. We work with some of the UK's most exciting and recognisable eCommerce and retail brands, delivering customer excellence across our eCommerce fulfilment and outsourced customer service solutions.
Doofinder Site Search
A powerful, fast and intuitive onsite search engine that helps to improve user experience and conversion rates. Giving you total control of your site search.
Installed in 5 minutes, no programming required and available to any website on any platform.
Quick Installation - with our plug-in or your Product Data Feed.
30 day free trial - No Prepayments, no commitments.
Sign up today and decide for yourself.
Those who search, find with Doofinder!
ShipStation is the leading web-based shipping software that helps e-commerce retailers import, organize, process, and ship orders efficiently from any web browser (including iOS and Android mobile devices) no matter their size. With over 150 shopping carts, marketplaces, carriers, and fulfillment services, including eBay, Etsy, Big Cartel, Shopify, Amazon, UPS, FedEx, DHL, and Canada Post (and so many more), you can streamline shipping wherever you sell and however you ship.
Frustrated with the limitations of existing Call Centre applications, Atlantis were asked by a customer to develop a flexible, modular offering. This became the FrontStage Contact Centre, which offers complete integration with existing infrastructure and supports a range of functionality including Email, SMS, Social Media, Skype for Business, Web Chat, HD Video and Fax. FrontStage can be deployed in the Cloud or on premise, with remote agents accessing the features through an internet browser without any additional software installation.
A major benefit for companies is that there is no lower or upper limit on the number of Agents that use the application. Bespoke cost-models are available, including a one-off lifetime cost, with no annual licensing fee; or for businesses that are seasonal or need flexibility, it is also available on a Pay-As-You-Go basis.
Headline Sponsor 2016
Fast impressions count. That's why UKFast has made it its mission to speed up the internet; from Magento-optimised servers making even the most resource-heavy website extremely responsive, to answering the phone within three rings to ensure clients get the support they need as quickly as possible.
UKFast provides dedicated servers, cloud services and colocation to government, public sector and commercial organisations. By building custom-designed data centres, filling them with the latest technology and connecting them to the internet at superfast speeds, UKFast keeps the checkouts ringing at some of the UK's largest online retailers.
With speed and support at its very core, UKFast has gained a reputation for providing outstanding dedicated eCommerce hosting, counting the likes of Charlotte Tilbury, Foot Asylum and Approved Foods among its extensive list of satisfied clients.
Visualsoft is a full service digital agency, offering award winning website design, innovative feature development and tailored online marketing services to over 1000 existing clients. Since 1998, the company has established itself as an eCommerce expert, constantly developing cutting edge features to enhance the online shopping experience for both retailers and customers. The company has grown in tandem with the eCommerce industry in recent years - boasting four offices across the UK in Teesside, Newcastle, London and Manchester, collectively with 215 employees.
Ingenico ePayments is the online and mobile commerce division of Ingenico Group. We connect online businesses and consumers, enabling businesses everywhere to go further beyond today's boundaries and creating the future of global commerce. As industry leaders since 1994, our innovative spirit drives us forward across all channels. We are the trusted partner of over 65,000 small and large online businesses who rely on us to make payments easy and secure for their customers. With advanced data analytics, fraud management solutions and cross-border commerce expertise, we help online businesses optimize their business and grow into new markets around the world.
Frosmo is the worlds first UI development software utilising single tag development and the immense capabilities of modern browsers. We build success stories through the fast and flexible Frosmo single tag UI development method.
Our customers are large companies in eCommerce, travel, banking, media, etc. who want to create winning User Experiences online. Through software and service, we provide a way of developing and improving websites. Frosmo
gives the IT department the possibility to focus more on core road-map development, while enabling marketers and eCommerce folks to make changes to websites more quickly and flexibly than ever before.
Elastera provides the ultimate Magento hosting environment on the AWS Cloud for Merchants to use straight away. So they’re right up there with the level of performance that it took the big players ages to achieve. Elastera is the high performing retailers’ best kept secret, such as Boohoo, Graze, TimeOut and Byredo. You know you have an advantage over competitors if you have the best site performance, focus on what’s important and get ahead quickly. We stop at nothing to give you it. The only thing we can’t promise is that you’ll be able to keep your secret safe.
Master of Malt is an award-winning online spirits retailer with a proud heritage spanning over 30 years in whisky retail. From humble beginnings in a shop in Royal Tunbridge Wells (no longer a thing...) they shifted focus to purely online in 2009 and have since grown over 100-fold to become the leading global online spirits retailer, recently awarded ‘Global Online Retailer of the Year’ at the Icons of Whisky 2016.
Achieved through relentless focus on customer experience delivered by people who care and supported by the best technology available they are quoted as being “Fed up with companies delivering bad service” and their motto remains: “Good enough, isn’t…”
Master of Malt have painstakingly compiled the largest stock list on the web across all drink styles (most notably their range of Whiskies and Gins) but this now includes over 500 craft beers navigable by beer style, hop varietal, country or brewery. Sophisticated stock projections and fully integrated supplier data allows them to balance an enormous breadth of products in stock, currently >9,000 lines with guaranteed next day UK delivery before 9am if ordered before 9pm the previous evening.
Master of Malt are committed to helping you make informed decisions about the spirits you drink, presenting as many independent reviews, opinions and comments as possible from industry-leading experts, their in-house tasting team and of course from other like-minded users. As well as catering to whisky-loving connoisseurs and collectors, they’ve got a dedicated team to deal with the on-trade and corporate markets, so why not give them a shout…
Some of our awards...
Global Online Retailer of the Year - Icons of Whisky 2012, 2013, 2014, 2016.
Global Online Retailer of the Year - eCommerce Awards 2013, 2014.
Online Retailer of the Year - International Wine & Spirit Competition 2014 Best Digital and Social Media Campaign (#WhiskySanta) - International Spirits Challenge 2015, 2016.
Since 2004, Tryzens has been trusted by retail’s biggest names to design, build, run and optimise their eCommerce and Retail Solutions. We focus on driving business performance and creating multichannel retail experiences that customers love.
Tryzens has delivered award-winning digital solutions for customers including Debenhams, Jack Wills and Whistles, with over 100 successful deployments across the globe. We have in-depth experience with leading platforms from IBM, Demandware, Hybris and Magento, making us ideally placed to provide platform-independent advice to retailers that are looking to identify the most appropriate technologies to support their businesses objectives.
Moovweb’s cloud-based platform delivers experiences optimized for any device. As the fastest-growing mobile solution, Moovweb allows market leaders to adapt new experiences fast, iterate often, and deliver better mobile experiences. Founded in 2010, Moovweb is headquartered in San Francisco. Moovweb delivers over 2.5 billion pages to 60 million mobile users every month, powering hundreds of mobile experiences for market leaders including AIG, GNC, ASDA, Coast Stores, Macys, Bloomingdale and many more.
eShopWorld’s eCommerce solutions enable the world’s most iconic brands to deliver a seamless, localized shopping experience to global shoppers. Our innovative technology, cross border expertise and global infrastructure allow brands to grow crossborder sales, by offering a superior customer experience that maximises conversion rates, and drives profitable growth
Spark Response provides ideas driven contact centre and order fulfilment services. We help brands, retailers and eCommerce operators to grow their businesses.
Our 200 seat contact centre provides bespoke customer service solutions to each and every client, whilst our ENGAGE service allows brands to retain and reactivate lapsed customers, profitably.
Meanwhile, our 170,000 sq/ft warehouse manages international eCommerce and trade fulfilment services for our growing clients. We’re specialists in footwear, fashion, toys and gift fulfilment.
At Suzuki, we have over a century of engineering milestones behind us, and the future is looking even more exciting. We strive to make products that people want in their lives.
Suzuki manufactures a full range of motorcycles, automobiles, outboard motors and ATV’s. Our trademark is recognized by people throughout the world as a brand of quality products that offer both reliability and originality. We stand behind this global symbol with a sure determination to maintain this confidence in the future as well, continuing to develop our products and focusing on our customers.
Genie Goals is a thought-leader and true authority in Paid Search, Shopping and Email Marketing for the retail sector. Working with clients like Calvin Klein, Majestic Wine, Naked Wines, The Conran Shop, Amara Living, Polarn O. Pyret, Hughes Electrical, Dwell and more - they are one of very few Premier Partners at Google and winners of the Ready to Rock Google award.
World First is a market-leading, award-winning, rapidly-growing international FinTech business. Expert in international currencies and money transfer, World First combines specialist knowledge of foreign exchange markets with technological innovation to help individuals and businesses manage cross-border currency payments quickly, securely and transparently.
World First’s corporate and e-commerce desks enable SMEs and online marketplace traders to expand internationally via a specialist and personalised service proposition and bespoke technology. Since 2004 World First has helped over 100,000 clients save money on their international transfers and manage volatile currency markets by combining competitive exchange rates and a range of currency solutions.