Register NOW for full access to eCommerce Awards entry criteria and entry form

For 2021, we have completely reviewed the categories and made a large number of additions and changes to enhance the offering.

Split into INDUSTRY, MARKETING AND ENGAGEMENT, SPECIALIST, WEBSITE and BUSINESS sections, we have something for everyone across the different disciplines, so ensure you check out the full 2021 category list and enter all that are applicable to you, your teams and your company.

The event is open to all retailers, relevant agencies, marketers and any company who trades online unless specified in the category. Use the Awards to shout about your achievements and ensure you reap the rewards from the PR and sales uplift that comes hand in hand as a result of a successful entry or two. If you are an agency, supplier or commercial partner, and you have really delivered over the last year for your client, put in joint entries with your client today and both of you can benefit from your hard work and achievements.

Register below for full access to the entry criteria, details on how to enter and access to the entry form (please note that there is no commitment to enter at this stage and you can opt out at any time).


A1 Best Electrical, Telecommunications and Technology eCommerce

A2 Best Fashion eCommerce

A3 Best Financial Services eCommerce

A4 Best Food & Drink eCommerce

A5 Best Gift & Card eCommerce

A6 Best Health & Wellbeing, Personal Care & Beauty eCommerce

A7 Best Home, DIY & Garden eCommerce

A8 Best Leisure, Fitness & Outdoors eCommerce

A9 Best Travel, Ticketing & Entertainment eCommerce

A10 Best Specialist/other eCommerce

A11 Best Wholesale & Trade eCommerce


B1 Best B2B Marketing or Advertising Campaign

B2 Best B2C Marketing or Advertising Campaign

B3 Best Content Marketing Campaign

B4 Best Customer Loyalty or retention programme

B5 Best International Marketing Campaign

B6 Best Use of Merchandising and Product Presentation

B7 Best Use of Social Media

B8 Best Use of Video or Live Communications


C1. Best Customer Support

C2. Best Innovation in Payments

C3 Best Mobile eCommerce

C4 Best Omnichannel or Multichannel solution

C5 Best Integration of New Technology

C6 Best Use of Personalisation


D1 Best B2B eCommerce site

D2 Best B2C eCommerce site

D3 Best Website Launch or Relaunch


E1 Best eCommerce Agency

E2 Best Innovation in eCommerce Delivery, Logistics & Fulfilment

E3 Best Product at eCommerce Expo (available to eCommerce Expo exhibitors ONLY)

E4 Best Product at TfM (available to TfM exhibitors ONLY)

E5 Best Outsourcer, eCommerce partner or supplier

For full details of the entry criteria for each category, details of the entry process and access to the entry from, simply register below and you will be given full and exclusive access to the 2021 entry portal (please note that there is no commitment to enter at this stage and you can opt out at any time):

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