Finalists 2020
Well done to all of our 2020 Finalists! Despite the very difficult circumstances, a high number of quality entries were received once again and it's a really great achievement to be on the shortlist below:
Best Agency
9xb
Delete
Fluid Commerce
Matter Of Form
The Pixel
StreamMarket
Best B2B eCommerce
Builder Depot by Redbox Digital
CIPD HR-inform - Employment Law platform
CIPD HR-inform helps thousands of HR professionals save time and money while managing people.
We provide a single point of access for:
• expert in-depth explanations of a wide range of employment law topics,
• unlimited 24/7 employment law advice line
• over 900 model documents, templates, policies, letters and more,
• intuitive online HR tools and calculators
www.hr-inform.co.uk
Daylight Company by Plug & Play
Jigsaw24 by 9xb eCommerce
Mayflex, Powered by FACT-Finder
Metapack
Salvo 1968 by SOtechnology
Shoes for Crews Europe by GPMD
ZigZag Global
Best eCommerce Customer Service
Green Man Gaming
Green Man Gaming is a multi-awards winning eCommerce platform, publisher and distributor in the videogames industry. Working with the world's leading gaming brands, Green Man Gaming sells videogames to millions of customers across 195 countries. The platform is in 11 languages, 18 currencies and supports over 130 local payment systems.
www.greenmangaming.com
Harts of Stur
Iceland Foods
Best eCommerce in 'Lockdown'
This is an extraordinarily long shortlist as a) the quality and quantity of entrants were so high and b) we wanted to highlight great companies doing great things over a very difficult and unpredictable period
Adobe
AO.com by Metageni
Metageni provides expert data analytics using AI to help companies grow online.
We produce highly accurate transparent models which are customised to the businesses we work with.
Our goal is to support marketing and analytics teams with smart decision making to leverage their data fully.
www.metageni.com
BAM Bamboo Clothing by The Tapestry Agency
Tapestry is a specialist team of highly experienced marketers and analysts who have spent years analysing and interpreting the behaviour of multi-channel retail customers. We use data insights to understand how customers engage with brands across all the channels, and then build workable strategies to maximise growth and optimise marketing budgets.
www.thetapestryagency.com
Biscuiteers
The Bottle Club
Cartridge People
Celebrate Gifts by Fluid Commerce
CIPD HR-inform - Employment Law Platform
CIPD HR-inform helps thousands of HR professionals save time and money while managing people.
We provide a single point of access for:
• expert in-depth explanations of a wide range of employment law topics,
• unlimited 24/7 employment law advice line
• over 900 model documents, templates, policies, letters and more,
• intuitive online HR tools and calculators
www.hr-inform.co.uk
Dubarry Of Ireland
The Fish Society by GPMD
Frenchic Paint
Fruugo
Harts of Stur
Iceland Foods
Jewson
Kooomo
Limonetik
Low Cost Glasses by DD Frames
With over 1300 styles to choose from starting at £5, Low Cost Glasses provides quality prescription glasses at the lowest prices in the industry. The e-Commerce start-up was founded in June 2019 by a team of optical experts with over 25 years of optical experience, who believe that everyone should have perfect vision no matter what their budget.
www.lowcostglasses.co.uk
McCabes Pharmacy with Conversity's Intelligent Guided Selling Tool
Mercury Order by Grofuse
Mercury Order equips retailers with lightning fast and super simple online ordering for customers.
Enjoy free, same day set up to offer shoppers pre-selected home delivery and/or collection slots.
Mercury Order makes ‘shop local’ digital by giving local retailers a cost-effective platform to level the playing field with bigger stores.
www.mercuryorder.com
Metapack
NearYou
“Say hello to the future” with NearYou the best all in one Pay As You Go activity finder and booking platform, offering online, in person and video on demand.
NearYou goes way beyond the norm by focusing on innovation, and the customer experience, Platinum Feefo Trusted Service Award Winner 2020.
www.nearyou.best
O2
Poundshop.com by The Pixel
Salvo 1968 by SOtechnology
Southampton Football Club Integrated Retail Store by Delete
Best eCommerce Technology Innovation & Best Product at eCommerce Expo
2Checkout with Avangate Monetization Platform
Increasingly & Denby with AI Boosting AOV
FACT-Finder Predictive Basket
Kooomo with Cloud eCommerce Platform
Findologic with Li.S.A
Mercury Order by Grofuse
Mercury Order equips retailers with lightning fast and super simple online ordering for customers.
Enjoy free, same day set up to offer shoppers pre-selected home delivery and/or collection slots.
Mercury Order makes ‘shop local’ digital by giving local retailers a cost-effective platform to level the playing field with bigger stores.
www.mercuryorder.com
Personify XP
Shopware AG with Shopware 6
SortedREACT
Wunderkind (formerly BounceX)
ZERO-1 with MDOQ
ZigZag Global with Dynamic Exchanges
Best Electrical eCommerce
Cartridge People
MPB
Best Fashion eCommerce
BAM Bamboo Clothing by The Tapestry Agency
Tapestry is a specialist team of highly experienced marketers and analysts who have spent years analysing and interpreting the behaviour of multi-channel retail customers. We use data insights to understand how customers engage with brands across all the channels, and then build workable strategies to maximise growth and optimise marketing budgets.
www.thetapestryagency.com
Bluebella
ChloBo by Fluid Commerce
La Coqueta by Williams Commerce
We deliver transformational digital outcomes for our customers. We exist at the intersection between incredible customer experience and deep technical capability. Whether building a new ecommerce experience, improving online revenue growth or delivering integration across multiple systems, our laser focus is on helping our customers achieve their online goals.
www.williamscommerce.com
OFFICE by Matter Of Form
Osprey London by The Pixel
Rag & Bone by Wunderkind (formerly BounceX)
Best Food & Drink eCommerce
The Bottle Club
Celebrate Gifts by Fluid Commerce
Fine Food Specialist by Williams Commerce
We deliver transformational digital outcomes for our customers. We exist at the intersection between incredible customer experience and deep technical capability. Whether building a new ecommerce experience, improving online revenue growth or delivering integration across multiple systems, our laser focus is on helping our customers achieve their online goals.
www.williamscommerce.com
The Fish Society by GPMD
Iceland Foods
Merisant by OMG Transact
Salvo 1968 by SOtechnology
The Whisky Exchange
Best Health & Beauty eCommerce
Butterflies Eyecare
NearYou
“Say hello to the future” with NearYou the best all in one Pay As You Go activity finder and booking platform, offering online, in person and video on demand.
NearYou goes way beyond the norm by focusing on innovation, and the customer experience, Platinum Feefo Trusted Service Award Winner 2020.
www.nearyou.best
Tangle Teezer by Matter Of Form
Best Home & Garden eCommerce
Cox & Cox
Dowsing & Reynolds
Frenchic Paint
Home Leisure Direct
Jacksons Fencing by Sagittarius
ManoMano by Z-PR
Moda Furnishings by Fluid Commerce
National Trust Online Shop by The Pixel
The Rug Company by Matter Of Form
Best Innovation in eCommerce Delivery/Logistics
Intersoft with Intelligent Shipper for Silent Printing and Print Harvester functionality
Metapack Deliver Tracker
SortedPRO Carrier Management System (CMS)
ZigZag Global with Dynamic Exchanges
Best Innovation in eCommerce Payment
APEXX Global with APEXX Gateway
Trustly Pay Your Invoice
Verifi with RESOLVE
Best Leisure, Fitness & Outdoors eCommerce
Home Leisure Direct
Le Col by Global-e
NearYou
“Say hello to the future” with NearYou the best all in one Pay As You Go activity finder and booking platform, offering online, in person and video on demand.
NearYou goes way beyond the norm by focusing on innovation, and the customer experience, Platinum Feefo Trusted Service Award Winner 2020.
www.nearyou.best
Prescription Swimming Goggles
Proviz Sports by GPMD
Best Marketing & Advertising eCommerce Campaign
Bluebella
CEWE Photoworld - Christmas Campaign
Harts of Stur
Best Mobile eCommerce
Brompton Bicycles app by Absolute
Cox & Cox
O2
The Open Championship Tickets & Hospitality Mobile-first platform by Delete
Proviz Sports by GPMD
Slumbersac by StreamMarket
Best Social Media Campaign
Bluebella with Dare to Bare Soho
Dorchester Collection with #DCmoments Food Guides
Best Specialist eCommerce
ASQ by Redbox Digital
CMOStores.com by Peak
CIPD HR-inform - Employment Law platform
CIPD HR-inform helps thousands of HR professionals save time and money while managing people.
We provide a single point of access for:
• expert in-depth explanations of a wide range of employment law topics,
• unlimited 24/7 employment law advice line
• over 900 model documents, templates, policies, letters and more,
• intuitive online HR tools and calculators
www.hr-inform.co.uk
Daylight Company by Plug & Play
Green Man Gaming
Green Man Gaming is a multi-awards winning eCommerce platform, publisher and distributor in the videogames industry. Working with the world's leading gaming brands, Green Man Gaming sells videogames to millions of customers across 195 countries. The platform is in 11 languages, 18 currencies and supports over 130 local payment systems.
www.greenmangaming.com
magazine.co.uk by Jellyfish
Natural Baby Shower by Wunderkind (formerly BounceX)
The Open Championship Tickets & Hospitality Ecommerce platform by Delete
ShowShoppa
Best Telecommunications eCommerce
O2
The Phone Co-op by Conversity
Best Use of AI
AO.com by Metageni
Metageni provides expert data analytics using AI to help companies grow online.
We produce highly accurate transparent models which are customised to the businesses we work with.
Our goal is to support marketing and analytics teams with smart decision making to leverage their data fully.
www.metageni.com
CMOStores.com by Peak
FACT-Finder
O2
Pentland Brands by Personify XP
Best Use of Merchandising
Adobe
O2
Best Use of Personalisation
Adobe
Historic Newspapers by SOtechnology
LEGO with Conversity's Intelligent Guided Selling Tool
Pentland Brands by Personify XP
Best Website Launch / Relaunch
bathstore (Homebase) by 9xb eCommerce
Daylight Company by Plug & Play
Halfords by Astound Commerce
Historic Newspapers by SOtechnology
La Coqueta by Williams Commerce
Low Cost Glasses by DD Frames
With over 1300 styles to choose from starting at £5, Low Cost Glasses provides quality prescription glasses at the lowest prices in the industry. The e-Commerce start-up was founded in June 2019 by a team of optical experts with over 25 years of optical experience, who believe that everyone should have perfect vision no matter what their budget.
www.lowcostglasses.co.uk
National Trust Online Shop by The Pixel
Southampton Football Club Integrated Retail Store by Delete
We deliver transformational digital outcomes for our customers. We exist at the intersection between incredible customer experience and deep technical capability. Whether building a new ecommerce experience, improving online revenue growth or delivering integration across multiple systems, our laser focus is on helping our customers achieve their online goals.
www.williamscommerce.com

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