Finalists 2017
Congratulations to all our eCommerce Awards for Excellence 2017 Finalists. With a record number of high-quality entries received this year, it is an especially great achievement to be on the shortlist below.
Please book your tables ASAP at https://www.ecommerceawards.london/attend/ - the event was a sell-out last year and tables are selling quickly, so book NOW to avoid disappointment!
Best Consumer Choice
Our Top 15 eCommerce Consumer Choice Retailers, ranked by the consumer via an independent Omnibus Survey carried out by Populus
Final ranking to be announced at eCommerce Awards 2017 on Wednesday 27 September 2017 at London Marriott Hotel Grosvenor Square
In alphabetical order:
Amazon UK
Apple
Argos
Asda
Boots
Currys
EE
John Lewis
Marks & Spencer
Netflix
Next Plc
Telefonica O2
Tesco
The Trainline
Very
For each company, the consumer specifically considered the following when making their ranking:
• Website design
• Website functionality
• Quality of products
• Range and diversity of products
• Payment process / system
• Delivery process
• Customer service
COMPANY
Large eCommerce Company of the Year
B&Q with Merkle | Periscopix
Euro Car Parts by 9xb.com
9xb are a full service agency who specialise in large scale, complex websites and ecommerce systems. Our technically brilliant team have decades of combined experience across web development, database construction, integrations, user interfaces and software engineering. Delivering technical perfection, reliability, scalability and security.
Our starting point is to have absolute clarity on your desired outputs. How will they be measured and what benefits will they bring your business? By building a strong business case we have absolute focus on your end goals. So, when we exceed your targets, we can high five and whoop, like agency folk are supposed to!
Green Man Gaming
Harts of Stur
Iceland Foods
Iceland is recognised as the leader in frozen food with over 880 stores in the UK. Throughout 2017 Iceland has focused on creating innovative, high quality products, and on improving public awareness and understanding of the many advantages of frozen food through the ‘Power of Frozen’ marketing campaign. The Which? Supermarket survey in 2016 and 2017 named Iceland as Britain’s top online store in terms of customer satisfaction and scored full marks in ‘Value for Money’ beating the big four supermarkets in this category. Iceland also recently won The Grocer Gold ‘2017 Online Supermarket of the Year’ award.
O2
Royal Mail with Avenue51
Three UK
Medium eCommerce Company of the Year
AnyJunk
CEWE
CHO Fashion & Lifestyle
Christies Direct
Cleanroomshop.com
Connect 2 Cleanrooms & Cleanroomshop.com are an award winning industry leader, creating modular cleanroom solutions for critical environments, both in the UK and internationally. The company designs and manufactures modular cleanrooms in-house and delivers quality cleanroom solutions to meet the ISO 14644-1:2015 standard required. Its consumables division, Cleanroomshop.com, supplies a full range of consumables, equipment and furniture to the cleanroom industry worldwide.
Connect 2 Cleanrooms & Cleanroomshop.com are committed to providing engineered or supply solutions for mission critical environments. With 15 years of history, over 1000 cleanrooms installed and over 5,000 customers, they are innovators, hard workers and team players.
Home Leisure Direct
Master of Malt
ProCook
The Royal British Legion's Poppy Shop
The Poppy Shop is the Royal British Legion’s official charity gift shop, selling jewellery, clothing and home and gift products. The profit generated supports the Legion in providing lifelong support for the Armed forces community – serving men and women, veterans and their families.
This year, the Poppy Shop has commissioned 60,083 poppy lapel pins to commemorate the centenary of the Battle of Passchendaele, also known as the Third Battle of Ypres. Each pin is made from British brass shell fuses used during the battle and earth found on the front line.
Virgin Experience Days
YOTEL
Small eCommerce Company of the Year
Celtic Football Club with Official Celtic Online Superstore
Dowsing & Reynolds
Merci Maman
Roland Mouret by Propeller
shop.kyivstar.ua
The Literary Gift Company
Pureplay eCommerce Company of the Year
Divido Financial Services
Dowsing & Reynolds
Green Man Gaming
Master of Malt
R3 Software Solutions with R3engage
The Literary Gift Company
Trouva
Best Agency - eCommerce Design, Creative, Marketing, Social Media, PR etc.
Digital River - MarketForce: Code42, Logitech, Lenovo
GENE Commerce
JH
Matter of Form
Mention Me, The Refer-a-Friend Experts
Merkle | Periscopix
Propeller
INDUSTRY
Best Banking, Insurance & Financial Services eCommerce
Divido Financial Services
Kingsbridge Contractor Insurance
Sunny with Merkle | Periscopix
Best Clothes, Shoes & Fashion eCommerce
FITFLOP with Xiatech / Tacit Knowledge
2017 so far has seen the British footwear brand expand both its brand and product offering into the UK, US, Canada and Europe by an incredible +74% (USD as of June, Source: Google Analytics).
An upcoming new digital platform, code named ‘Project Pixl’ aims to build on this success further – with a global ecommerce offering centred around usability and customer experience, utilising a strong female empowerment campaign backed by global ambassador, Uma Thurman.
The campaign has been merchandised across the ecommerce site, PLPs, PDPs and off site search including PLAs, social (both paid and organic) on Instagram and Facebook, plus email with an advanced CRM system quickly thereafter.
Hush with Merkle | Periscopix
Ming Ray by Propeller
Oliver Sweeney by Redbox Digital
Psyche
Best Electronics, Computing, DVD, Film, Games, Music & Toys eCommerce
Abdul Latif Jameel Electronics by Redbox Digital
Green Man Gaming
shop.kyivstar.ua
Best Grocery eCommerce
Iceland Foods
Iceland is recognised as the leader in frozen food with over 880 stores in the UK. Throughout 2017 Iceland has focused on creating innovative, high quality products, and on improving public awareness and understanding of the many advantages of frozen food through the ‘Power of Frozen’ marketing campaign. The Which? Supermarket survey in 2016 and 2017 named Iceland as Britain’s top online store in terms of customer satisfaction and scored full marks in ‘Value for Money’ beating the big four supermarkets in this category. Iceland also recently won The Grocer Gold ‘2017 Online Supermarket of the Year’ award.
Master of Malt
Best Health & Beauty eCommerce
Feelunique
Green People by GENE Commerce
Tangle Teezer by Matter of Form
Best Home & Garden, DIY & Tools eCommerce
B&Q with Merkle | Periscopix
Dowsing & Reynolds
Easigrass with MediaVision
eSpares
Here at eSpares it’s our mission to make it as easy as possible for our customers to repair their home appliances themselves. As well as helping people find the right spare parts on our website to fix their machines and delivering the parts quickly, we also provide comprehensive repairs advice in both written and video format to let customers fix it themselves. We are based in the UK, but also have websites catering to six international countries to equip as many people as possible with the appliance repairs knowledge that lets them save money on the costs of new appliances.
Harts of Stur
Home Leisure Direct
Jacksons Fencing by Sagittarius
ProCook
Trouva
Best Leisure, Entertainment, Sport, Travel & Holidays eCommerce
Clublinefootball.com by Nublue
Contiki by Sagittarius
Crank Brothers by Propeller
Home Leisure Direct
Ribble Cycles with Bike Builder by Vortex Commerce
Sigma Sport and Merkle | Periscopix
Trafalgar by Sagittarius
Virgin Experience Days
YOTEL
Best Telecommunications eCommerce
O2
shop.kyivstar.ua
Three UK
Vodafone and Whisbi (One-to-Many live video chat)
Best 'Other' eCommerce
Affordable Art Fair by Matter of Form
AnyJunk
Divido Financial Services
Estella Bartlett by Propeller
Jellyfish Connect with pocketmags.com
Lorfords Antiques by Propeller
R3 Software Solutions with R3engage
Sunny with Merkle | Periscopix
The Royal British Legion's Poppy Shop
The Poppy Shop is the Royal British Legion’s official charity gift shop, selling jewellery, clothing and home and gift products. The profit generated supports the Legion in providing lifelong support for the Armed forces community – serving men and women, veterans and their families.
This year, the Poppy Shop has commissioned 60,083 poppy lapel pins to commemorate the centenary of the Battle of Passchendaele, also known as the Third Battle of Ypres. Each pin is made from British brass shell fuses used during the battle and earth found on the front line.
The Whisky Exchange
Wagamama by Codehouse
SPECIALIST
Best eCommerce AdWords Campaign
CHO Fashion & Lifestyle
eSpares
Here at eSpares it’s our mission to make it as easy as possible for our customers to repair their home appliances themselves. As well as helping people find the right spare parts on our website to fix their machines and delivering the parts quickly, we also provide comprehensive repairs advice in both written and video format to let customers fix it themselves. We are based in the UK, but also have websites catering to six international countries to equip as many people as possible with the appliance repairs knowledge that lets them save money on the costs of new appliances.
Frugi Wholesale AdWords Campaign by Venture Stream
Harts of Stur
Best Cross Border eCommerce Campaign
CHO Fashion and Lifestyle
Ingenico ePayments with Five Guys
Royal Mail and Avenue51 China eCommerce Campaign
Best eCommerce Customer Service
Blue Whale Spa
CEWE
Christies Direct
Divido Financial Services
Dowsing & Reynolds
Feelunique with ITinSell
Find Me A Gift
Harts of Stur
OFX: An international payments company
Best eCommerce New Design or Re-Design
Cheyiz Cekim by Propeller
Cremieux by Propeller
Euro Car Parts by 9xb.com
9xb are a full service agency who specialise in large scale, complex websites and ecommerce systems. Our technically brilliant team have decades of combined experience across web development, database construction, integrations, user interfaces and software engineering. Delivering technical perfection, reliability, scalability and security.
Our starting point is to have absolute clarity on your desired outputs. How will they be measured and what benefits will they bring your business? By building a strong business case we have absolute focus on your end goals. So, when we exceed your targets, we can high five and whoop, like agency folk are supposed to!
Find Me A Gift
GAK by DCSL Software
PARKA LONDON by Matter of Form
Raleigh Bikes by iWeb
The Lakes Distillery by Visualsoft
Tom Dixon by SOtechnology
Trunk Clothiers by Propeller
View from the Shard by e3 media
Yogamatters by Venture Stream
Best Marketing & Advertising eCommerce Campaign
Celtic Football Club with Celebrate Celtic Christmas Campaign
Master of Malt with #WhiskySanta
Best Mobile eCommerce Campaign
Bestway Wholesale by RNF Digital Innovation
Ingenico ePayments with Five Guys
Master of Malt with #WhiskySanta
MyMemory by iWeb
R3 Software Solutions with R3engage
Best Social Media eCommerce Campaign
Dewynters with Launching Bat Out of Hell Onto The Manchester Stage
Find Me A Gift with Candy Cane Campaign
Master of Malt with #WhiskySanta
BUSINESS
Best B2B eCommerce
AKW by Vortex Commerce
AnyJunk
Brakes by Sagittarius
Christies Direct
Cleanroomshop.com
Connect 2 Cleanrooms & Cleanroomshop.com are an award winning industry leader, creating modular cleanroom solutions for critical environments, both in the UK and internationally. The company designs and manufactures modular cleanrooms in-house and delivers quality cleanroom solutions to meet the ISO 14644-1:2015 standard required. Its consumables division, Cleanroomshop.com, supplies a full range of consumables, equipment and furniture to the cleanroom industry worldwide.
Connect 2 Cleanrooms & Cleanroomshop.com are committed to providing engineered or supply solutions for mission critical environments. With 15 years of history, over 1000 cleanrooms installed and over 5,000 customers, they are innovators, hard workers and team players.
Euro Car Parts by 9xb.com
9xb are a full service agency who specialise in large scale, complex websites and ecommerce systems. Our technically brilliant team have decades of combined experience across web development, database construction, integrations, user interfaces and software engineering. Delivering technical perfection, reliability, scalability and security.
Our starting point is to have absolute clarity on your desired outputs. How will they be measured and what benefits will they bring your business? By building a strong business case we have absolute focus on your end goals. So, when we exceed your targets, we can high five and whoop, like agency folk are supposed to!
Fuelfighter.co.uk by Nublue
Hornby Hobbies by GENE Commerce
Royal Mail Tmall Global Store by Avenue51
RS Sailing by Aspidistra
Best Innovation in eCommerce Delivery/Logistics
AnyJunk
Brizebox
Exact Abacus
Feelunique with ITinSell
HubBox Click & Collect
Master of Malt
One World Express Cross Border Ecommerce Service Facilitator
Parcelly with Gnewt Cargo 'Zero emission, non-labelled leave-safe'
ReBOUND
Sorted Group - the delivery experience company
Best Innovation in eCommerce Payment
ACI Worldwide UP eCommerce Payments solution
Close Brothers Retail Finance with eve Sleep
Divido Financial Services
Ingenico ePayments with Five Guys
Klarna Checkout & Pay After Delivery
Master of Malt
Payoneer
SafeCharge – Transparent and Flexible Acquiring Services
SafeCharge International Group Limited (LSE: SCH) is the payment service partner for the world’s most demanding businesses. SafeCharge provides global omni-channel payments services from card acquiring and issuance to payment processing and checkout, all underpinned by advanced risk management solutions. This fully featured proprietary payment platform connects directly to all major payment card schemes including Visa, MasterCard, American Express and Union Pay as well as over 150 local payment methods. With offices globally, SafeCharge serves a diversified client base and is a trusted payment partner. The company has been listed on the London Stock Exchange AIM market since 2014.
Best Product at eCommerce Expo (available to eCommerce Expo exhibitors ONLY)
Avalara AvaTax
Making tax compliance less taxing
Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use. Avalara’s Compliance Cloud ™ platform helps customers manage complicated and burdensome tax compliance obligations imposed by regional, and cross-border taxing authorities throughout the world.
Jacada Visual IVR and the Contact Hub
Klarna Checkout & Pay After Delivery
Lengow
Nosto
Trustpilot customer review platform
Volo Origin by Volo Commerce
Best eCommerce Product (available to all EXCEPT eCommerce Expo exhibitors)
Automating insights at scale for SEO & Content Marketing Success for PriceMinister.com by Authoritas
Cloud Commerce Pro
Cloud Commerce Pro provides the perfect order & warehouse management system to help sellers list more products in more places, while keeping back-office systems organised and customers happy.
Daily tasks can be easily managed from listing products, processing and fulfilling orders across multiple channels, to keeping accurate and real-time control of the entire inventory.
Cloud Commerce Pro enables retailers to become more efficient and profitable by automating picking and packing processes, courier selection and booking, as well as re-purchasing stock.
We don’t just develop software, we understand our customer’s processes and needs in order to provide a bespoke service, tailored to achieving targets, and deliver growth.
Divido Financial Services
HubBox Click & Collect
Increasingly - AI for Cross Selling
iPages
Metail by Propeller
NetRefer – The Unified Performance Marketing Eco-System
One World Express Ecosystem
Royal Mail & Avenue51 Automated Onboarding Solution for the Royal Mail Tmall Global Store
Venditan with Fast Track Goods In
Whisbi One-to-Many live video chat for business
